How to track a registered letter by number. Russian post: how to track by number

How to track a registered letter by number.  Russian post: how to track by number
How to track a registered letter by number. Russian post: how to track by number

Finding a parcel of the Russian Post is quite simple, for successful tracking you need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the mailing number in a special window ➤ Then click on the button in the form of a “magnifying glass” and that's it ready - now you can see the entire route of your parcel on the screen.

track the parcel along the track pochta.ru

Where is the parcel of Russian Post❓

How to find out where my package is❓ - this is the question many users come with.
✅ Answer - Yes !, We can find out where the parcel of the Russian Post is, please help us and do only one small action - fill out the form to track the track number of your Parcel and click on the "magnifying glass". ➤ After that, our site with joy and the speed of sound :) will be able to track the parcel and give all the necessary information.

You can track your international parcel❓

Tracking international parcels is our favorite pastime :). There are slight differences from the domestic mail of the Russian Post. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters, each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from / to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why suddenly we decided to tell you about these mysterious country codes, the fact is that many users enter only numbers in the tracking field, without letters, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the indicated order + type letters on the English layout - then the site will be able to track the package in the database. Examples of the format of international parcel numbers:

  • RU201586016HK
  • RU383267170CN
  • NL111741297EN


track international parcels Russian post

How to track a parcel of Russian Post?

    Instructions for tracking parcels on our website:
  • To track the parcel and find out in which department the caring hands of the Russian Post employees touched it the last time, you need to know its unique identification number. You can find it on the check issued at the post office, or you can get it from a third party - this can be an online store in which you placed an order or a private person involved in the process of sending the parcel.
  • You know the track number ❗ - this is great news, congratulations :) Enter this number in the form, as shown in the screenshot below and let our website track the entire route of the parcel.

how to find out where the package is

What to do if tracking of a parcel of Russian Post “failed”? Or possible reasons for the lack of information on the parcel:

  • The first, it is also the most common (believe our experience) reason for the problem with the lack of information on tracking the parcel is a banally incorrectly entered mailing number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
  • Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try to repeat the “tracking parcel” after a while.
  • Tracking the parcels failed due to a failure in the service - yes, this can even be with us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the work of electronic databases that lead to temporary tracking delays. There is no reason for panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make the search for a parcel as fast and convenient as possible for you.

What is the tracking number of a parcel?

The word “track” has migrated to us from the English language, its “parent” is tracking (EMS is an abbreviation of the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. much faster ✈ and as a rule by courier from hand to hand The downside when sending EMS parcels is the cost of such services - it is several times higher than the standard tariffs.


ems tracking

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arrival at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arrival at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

Tracking packages from China and other countries

4.4 (87.91%) 1651 estimates.

Don't know where your package is? Here's a list of the best tracking tools for packages from any store, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number mailing so that the recipient can independently track where is the package. Let's look at how this can be done using the example of tracking postal items by ID from China.

How to find out where the package is online:

Enter the track code, click "track" and find where your package is.

Where is my parcel? Manual option for tracking parcels

If you want to check tracking numbers with maximum convenience, and find out where your parcel is now, then universal online trackers for searching for mail will help you:

Advanced package tracking option

In principle, it makes little sense to update the status of parcels more often than once a day. But if you want to track the parcel as accurately as possible, then you can proceed as follows:
1. If sent by Airmail (China post Registered Airmail) then you first track the parcel before importing:
ChinaPost (China Post) -
HongkongPost (Hong Kong Post) -
SingaporePost (Singapore Post) -
and after import, you continue to track (up to receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), then the procedure is also divided into two stages.
Track to import (check whether shipped from China or not):

after import:

In addition, if the parcel is delivered by EMS, you can always call their operators and clarify the current data on the parcel by phone 8-800-200-50-55 (round the clock, a call from anywhere in Russia is free)

Statistics of delivery times

Information on the timing of the passage of parcels can be viewed on the statistics server

Bonus! Parcel tracking software

Do you want to find out where your package is without visiting the sites? You can install a parcel tracking program on your computer, which will automatically check the status of an unlimited number of track codes!

This option (it seems to me a little ineffective, but oh well) suggests installing a special program on your computer (connected to the Internet).
I will not describe this option in detail, I will just give links and screenshots:

Besides:

Tracking postal items via mobile devices:

Track the parcel using mobile devices.
The official Russian Post application is available for devices and.

FAQ

What does the NULL status mean (response of the user with the nickname CTRL-F)
As the Chinese post explains to its customers, the introduction of new statuses in the tracking of international shipments is intended to remove the accusation from the Chinese post of unreasonably increasing the time it takes for parcels to pass to Russia, etc. NULL status - the absence of a parcel on the territory of China (it has already passed customs and is interpreted as the departure of an aircraft flight). The following entries after NULL are information about transit movement at airports along the route of the parcel (airport codes according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This information was sent to me by my regular supplier from China.
.
And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code according to the known track number of your parcel.

The site will help you find out where your package is. On this page we will tell you about our service - parcel tracking.

How it works

If you ordered a parcel from a foreign online store, then you will be provided with a tracking number.

Usually it is sent by e-mail, phone or as a comment on the order in the personal account on the website. The track code allows you to track an international parcel at all stages of its journey. Starting with sending from the post office and ending with its receipt by the addressee. If you want to know which country the parcel is flying over or what kind of control it has gone through, then the tracking number has been invented for you.

Site mechanics

In order to find out where your package is, you need to enter the tracking number and the country to which it arrives.

The country where the seller is located will be determined by the system. Copy the code and paste in the top margin on the page. After that, select your country from the drop-down list and click on the green button below. Your request has been accepted. Now it's up to our search engine.

How long does it take to check the track number
Processing the process will take from 30 seconds to two minutes, depending on the sending parameters. This will include the following criteria: finding the country of the sender, finding the sending postal company and loading all stages of the journey.
What to do if the package is not found
According to the rules of the Russian Post, information about the movement of the parcel arrives within 3-5 days. If the tracking number does not come even after 5 days, then you should contact our forum. In it, other users will help you deal with the problem, share their experience and tell you who to contact in a similar situation. If nothing was found by your track code, then enter your e-mail and we will send you a notification by e-mail at the first changes in the status of the cargo.

Choice of members of the forum
Below the form to fill out, you will find the rating of the service and the number of voters.

As you can see, our service helps people. This is the main thing for us, which is why it is free. Compare email systems, recommend them to others and have fun shopping with us!